1. Introduction

At mobisarale, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our world news website and use our services related to device repair and recharge solutions.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the practices described in this policy.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

• Name and contact information when you subscribe to our newsletter
• Email address for account registration and communication
• Device information when using our repair and recharge services
• Payment information for service transactions
• Communication records when you contact our support team

3.2 Technical Information

• IP address and browser information
• Device type, operating system, and screen resolution
• Pages visited and time spent on our website
• Referral sources and search terms used
• Cookies and similar tracking technologies data

4. How We Use Your Information

We process your personal data for the following purposes:

• Service Provision: To provide world news content and repair/recharge services
• Communication: To send newsletters, updates, and respond to inquiries
• Website Improvement: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send relevant offers and updates (with your consent)
• Security: To protect against fraud and ensure website security

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

5.1 Types of Cookies

6. Third-Party Analytics

We use third-party analytics services to improve our website performance:

• Google Analytics: To analyze website traffic and user behavior
• Hotjar: To understand user interactions through heatmaps and recordings
• Facebook Pixel: To measure advertising effectiveness and optimize campaigns

These services may collect information about your visits to our website and other websites. You can opt-out of these services through their respective privacy settings.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 2 years after closure
• Transaction Records: Kept for 7 years for legal and accounting purposes
• Marketing Data: Retained until you unsubscribe or withdraw consent
• Website Analytics: Anonymized data retained for 26 months
• Support Communications: Kept for 3 years for quality assurance

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

10. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing. When we do so, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws. In the UK, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.